Refunds & Returns Policy
At Deeside Country Store, we value our customers and stand behind the quality of our
agricultural and general products. If you are not completely satisfied with your purchase,
please review our refunds and returns policy below.
Returns
• Items may be returned within 28 days of purchase.
• To qualify for a return, products must be unused, unopened, and in their original
packaging.
• You must provide a receipt or proof of purchase for all returns.
• Returns are accepted in-store or by post (if applicable) at the customer’s expense.
Non-Returnable Items
Due to the nature of our products, we cannot accept returns on:
• Opened or partially used seed, fertilizer, feed, or chemical products
• Perishable goods (such as plants or live products)
• Custom or special orders
• Discounted or clearance items
Refunds
• Once your return is received and inspected, we will notify you of the refund status.
• If approved, a refund will be processed to your original method of payment within 5‒10
business days.
• Delivery and handling fees are non-refundable unless the return is due to our error
(e.g., wrong order infective item).
Exchanges
• We replace items only if they are defective, damaged, or incorrectly supplied.
• To arrange an exchange, please contact us within 7 days of receiving your order.
Contact Us
If you have any questions about this policy or need help with a return, please contact us:
Deeside Country Store
Richardstown
Dunleer
Co Louth
A92 C9XP
Tel: 041 6863524